Refund Policy

At holowest.holowest.store (“we,” “our,” or “us”), customer satisfaction is our top priority. This Refund Policy explains the terms and conditions under which refunds are provided for our digital services and online solutions.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

• If the service purchased has not yet been delivered or activated.
• If there is a technical issue or error on our side that prevents delivery of the service.
• If the service does not meet the agreed-upon specifications outlined in the purchase agreement.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• After the service has already been fully delivered or executed.
• Due to changes in strategy, expectations, or project scope by the customer.
• For dissatisfaction based solely on expected performance or subjective opinion.
• If the customer violates our Terms of Use.

3. Refund Request Process

To request a refund, please follow these steps:

• Send an email to holowest33@gmail.com with your order details, including the service/package name, purchase date, and reason for the refund request.
• Our team will review your request and respond within 5–7 business days.
• Approved refunds will be processed to the original payment method used during purchase.

4. Refund Timeline

Once a refund is approved, please allow 5–10 business days for the amount to appear in your account, depending on your payment provider.

5. Partial Refunds

In certain cases, partial refunds may be issued based on:

• The portion of service already delivered.
• Custom work or additional resources already provided.

6. Contact Us

By purchasing services from holowest.holowest.store, you agree to this Refund Policy.

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